Different types of notification (email) can be sent by the system to alert patrons of their deadlines or to inform librarians of circulation operations. Depending on the type of notification, it is possible to activate or deactivate them, as well as configuring the number of notifications, the delivery time, the channel and the default delivery address. Certain notifications are grouped together if they are of the same type, for the same patron and the same library, to avoid duplicating messages.
| Type | Dispatch condition | Recipient | Responsible library | Configured in | Message template | Grouping |
|---|---|---|---|---|---|---|
| Due soon | X open day before a loan is due. | Patron | Checkout library | Admin > Circulation policies | due_soon |
Yes |
| Overdue | X days after a loan has expired. | Patron | Checkout library | Admin > Circulation policies | overdue |
Yes |
| Availability | When an item becomes at desk (or X minutes later). |
Patron | Pickup library | Admin > My library | availability |
Yes, within the set time |
| At desk | When an item becomes at desk. |
Library | Pickup library | - | at_desk |
- |
| Recall | On checkout, if another patron is next on the waiting list OR when an item on loan is requested by another patron. | Patron | Checkout library | - | recall |
Yes, every 15 minutes |
| Transit notice | When an item goes in transit to its owning library. | Library | Check-in library | - | transit_notice |
- |
| Request | When an on shelf item is requested. |
Library | Owning library | - | request |
- |
| Booking | When a check-in is performed on a requested item. | Library | Check-in library | - | booking |
- |
| Auto extend | When an item on loan is renewed by the system. | Patron | Checkout library | - | auto_extend |
- |