TY - BOOK ID - 2251448 TI - Agressivité, préservez votre équipe ! : quel management pour faire face à la violence du public ? T2 - Ressources humaines AU - Gentilhomme, David DA - 2024 SP - 1 vol. (132 p.) CY - Paris LA - fre PB - Fauves éditions SN - 9791030204872 SN - 9791030204872 UR - https://bib.rero.ch/global/documents/2251448 KW - {'entity': {'type': 'bf:Topic', 'pid': '14640089', 'pids': {'remote': '14640089', 'idref': '034287310'}, 'variant_access_point': ['Colère au travail', 'Colère en milieu de travail', 'Milieu de travail - Colère', 'Milieu de travail - Violence', 'Violence au travail'], 'resource_type': 'remote', 'organisations': ['3', '1', '2'], 'authorized_access_point_en': 'Violence en milieu de travail', 'authorized_access_point_fr': 'Violence en milieu de travail', 'authorized_access_point_de': 'Violence en milieu de travail', 'authorized_access_point_it': 'Violence en milieu de travail', 'primary_source': 'idref'}} KW - {'entity': {'type': 'bf:Topic', 'pid': '18221083', 'pids': {'remote': '18221083', 'idref': '027793532'}, 'variant_access_point': ['Conflits, Gestion des', 'Résolution de conflits'], 'resource_type': 'remote', 'organisations': ['3', '1', '2'], 'authorized_access_point_en': 'Gestion des conflits', 'authorized_access_point_fr': 'Gestion des conflits', 'authorized_access_point_de': 'Gestion des conflits', 'authorized_access_point_it': 'Gestion des conflits', 'primary_source': 'idref'}} KW - {'entity': {'type': 'bf:Topic', 'pid': '14675253', 'pids': {'remote': '14675253', 'idref': '123542936'}, 'variant_access_point': ['Accueil du public', 'Publics, Accueil des'], 'resource_type': 'remote', 'organisations': ['3', '1', '2'], 'authorized_access_point_en': 'Accueil des publics', 'authorized_access_point_fr': 'Accueil des publics', 'authorized_access_point_de': 'Accueil des publics', 'authorized_access_point_it': 'Accueil des publics', 'primary_source': 'idref'}} KW - {'entity': {'type': 'bf:Topic', 'pid': '18218473', 'pids': {'remote': '18218473', 'idref': '027818691'}, 'variant_access_point': ['Administration du personnel', 'Entreprises - Personnel -- Direction', 'Gestion des ressources humaines', 'Gestion du personnel', 'Personnel - Administration', 'Personnel - Direction', 'Personnel - Gestion', 'Ressources humaines - Gestion'], 'resource_type': 'remote', 'organisations': ['3', '1', '2'], 'authorized_access_point_en': 'Direction du personnel', 'authorized_access_point_fr': 'Direction du personnel', 'authorized_access_point_de': 'Direction du personnel', 'authorized_access_point_it': 'Direction du personnel', 'primary_source': 'idref'}} PP - Paris Y1 - 2024 PY - 2024 ER -